Shipping Information
Shipping Within 1 Business Day*
U.S. End-to-End Tracking from UPS and USPS (Read below for details)
This page will help you understand our shipping methods and costs.
Delivery Times
Orders placed before 2:30 ET (Eastern Time) are shipped the same business day (except orders eligible for free shipping, which may take 1-2 additional business days). Regardless of paid shipping or free options, delivery dates and shipping methods are shown at checkout so you know when to expect delivery. Please note the shipping options that are considered guaranteed and those that are considered estimated.
Please consider rare extreme weather conditions or other reasons beyond our control that may change your order's estimated delivery.
We ship every business day except for New Year's Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving and Christmas.
U.S. Shipping Options and Costs for Online Orders
Shipping costs are dynamically determined at checkout based on the estimated package weight, delivery location, and shipping option chosen. Please note that paying a higher shipping fee does not necessarily mean faster service.
USPS (US Postal Service)
Ground Advantage Package Service
2-5 Business Days (not guaranteed) to most locations. If you need guaranteed service, choose one of the guaranteed UPS shipping options below.
- Costs: Most affordable service for small packages weighing up to 70 pounds with delivery in 5 business days or less.
- Tracking: Yes, end-to-end tracking on most packages
- Delivery: USPS delivers all business days plus Saturday* except for federal holidays. (*Note: we do not ship on Saturdays; however, USPS does deliver on Saturdays).
- Guarantee: No guarantee the package will arrive in 5 days.
USPS Priority Mail
2-3 Days Delivery (not guaranteed) to most locations. If you need guaranteed service, choose one of the guaranteed UPS shipping options below.
- Costs: Typically, the best value in getting your small-to-medium-sized package quickly
- Tracking: Yes, end-to-end tracking on most packages.
- Delivery: USPS delivers all business days plus Saturday* except for federal holidays
(*Note: We do not ship orders on Saturdays; however, USPS does deliver on Saturdays). - Guarantee: No guarantee package will arrive in 3 days.
- USPS delivery chart by day ordered
UPS (United Parcel Service)
All UPS delivery options have complete tracking information. All are guaranteed, with the exception of UPS Ground and UPS SurePost. Please consider additional time occasionally required by the UPS holiday shipping schedule. UPS cannot ship items to a PO Box.
UPS Ground (View Chart)
1-5 Business Days (no Sunday delivery, Saturday delivery now available in select cities, when listed at checkout) depending on proximity to our warehouse. Note: While UPS Ground is generally reliable, it is not guaranteed to arrive within the estimated delivery time. If you need guaranteed service, choose one of the guaranteed options below.
UPS SurePost
UPS SurePost® is an economy service for your non-urgent, low-value needs. UPS picks up the shipment, and the U.S. Postal Service® (USPS®) makes the final delivery seven days a week. Sunday delivery is only in select areas with UPS Saturday operations and valid Sunday service ZIP Codes with the USPS.
UPS 2nd Day Air (Guaranteed)
2 Business Days (Saturday/Sunday delivery not available)
UPS Next Day Air (Guaranteed)
1 Business Day (Saturday/Sunday delivery not available)
UPS delivery chart by option and day ordered (note: Map is an estimation. UPS Ground is not guaranteed to arrive within the estimated delivery time. See your quoted expected delivery dates based on your location at checkout.)
APO/FPO/DPO (Military Bases)
These orders will be shipped via USPS. Addressing tips are available on the USPS website.
International Shipping
UPS WORLDWIDE EXPEDITED (our preferred international shipping option)
UPS Worldwide Expedited® shipping is an international package delivery service that offers day-definite delivery to over 220 destinations worldwide.
Delivery times range from 2-5 business days, so if your delivery date is fairly flexible, UPS Worldwide Expedited® service is a cost-effective option for shipping internationally and offers a great balance between speed and cost. It’s also fully tracked for ultimate peace of mind.
US POSTAL SERVICE
USPS International Priority Mail (typically 15-20 business days/not guaranteed/no end-to-end tracking).
Do allow one additional day to ship your order due to the completion of customs forms.
Please ensure that your ship-to address is the address on file with your credit card company, as we do not ship international orders where the ship-to and bill-to addresses are different.
WE HAVE NO CONTROL OVER COSTS OF DUTIES AND FEES THAT YOU MAY BE REQUIRED TO PAY OR THE TIME YOUR ORDER MAY BE HELD IN CUSTOMS BEFORE DELIVERY.
Free Shipping
If we have a promotional free shipping offer, orders within the United States will ship free (minimum purchase may be required). Only orders placed online for in-stock items are eligible for free shipping offers.
The service used will vary, either UPS Ground or USPS Priority Mail, depending on which shipping cost is less for your specific order. Your order will be sent within two business days of receiving your order (if received before 2:30 pm ET). You will receive a tracking email with shipping information at the time of shipping, typically by end of business day the day.
Order Tracking
Your order page will contain any tracking information. E-mails are also sent as your order progresses from processed to shipped to delivered, all with relevant tracking information.
Refunds for Shipping
Sorry, but we cannot refund any shipping charges unless the problem originated here. This means that if you return or refuse any package then you will be credited for the items in your order (as long as it is within our return guidelines) but NOT for your shipping charges. The reason is simple: UPS and USPS charge us to ship your package and do not provide refunds to us on returns or refusals.
Still need help? Contact us.
